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Refund policy

Returns & Refund Policy

At Tazzy, we want you to love everything you order. 💕 Please read the policy below carefully before making a purchase.

No Returns

Tazzy does not accept returns.

All purchases are considered final sale, and we do not offer returns for reasons such as change of mind, incorrect selection, preference, or simply not liking a product.

Please review product details, descriptions, sizing information, and other available information carefully before placing your order.

Refunds

Because Tazzy does not accept returns, we generally do not provide refunds for standard purchases.

However, if there is an issue with your order — such as receiving a damaged, defective, incorrect, or missing product — please contact our customer support team so we can review the situation and determine an appropriate resolution.

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and display the refund in your account.

Damaged or Defective Products

We carefully check and pack every order, but if your product arrives damaged or defective, please contact us as soon as possible after delivery.

To help us review the issue, please provide:

  • Your order number

  • Clear photos of the product

  • Clear photos of the packaging

  • A brief description of the issue

Our team will review the information and, where appropriate, may offer a replacement, refund, or another suitable resolution.

Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact our customer support team promptly.

Please provide your order number and details of the issue. We’ll investigate the order and work with you to resolve the problem.

Exchanges & Replacements

Tazzy does not offer standard exchanges or product returns.

If you receive a damaged, defective, or incorrect product, please contact us before taking any action with the product. Depending on the circumstances and product availability, we may be able to arrange a replacement or another appropriate resolution.

Order Issues

If you believe there is an issue with your order, please contact us as soon as possible after receiving it.

Our team may request photos, order details, or other information necessary to investigate the issue.

Please do not send any products back unless our customer support team specifically instructs you to do so.

Final Sale

All purchases are final sale. Tazzy does not accept standard returns.

This includes returns requested because of:

  • Change of mind

  • Incorrect product selection

  • Incorrect size or preference

  • Product no longer being wanted

  • Personal preference or dissatisfaction that is not related to a product defect

  • Any other reason that does not involve a damaged, defective, incorrect, or missing item

Need Help?

Have a question about your order or believe there is an issue with a product? We’re here for you. 💗

Please contact our customer support team with your order number and details about the issue, and we’ll review your request and do our best to help.

No returns. But if something goes wrong with your order, we’re here to make it right. ✨

Changes to This Policy

Tazzy may update this policy from time to time to reflect changes to our products, services, or business practices. Any updates will be posted on this page.

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