Shipping & Delivery Policy

At Tazzy, we want your order to arrive safely and ready to make your beauty routine a little more fun. 💕 Please read the information below to learn more about our shipping and delivery process.

Order Processing

Once your order is placed, our team will carefully prepare and pack your products.

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will begin processing on the next business day. During busy periods, product launches, promotions, or holidays, processing times may take a little longer.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Shipping Costs

We offer FREE SHIPPING on orders of $50 or more.

For orders below $50, applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.

Delivery Times

Standard delivery generally takes 3–7 business days after your order has been processed.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, weekends, and other circumstances outside our control.

Tracking Your Order

Once your order has shipped, you’ll receive an email containing your tracking information.

You can use the tracking link provided in the email to follow your package and view its latest delivery status.

Please allow some time for tracking information to become available or update after your package has been shipped.

Shipping Address

Please make sure your shipping information is accurate and complete before placing your order.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We’ll do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Tazzy is not responsible for orders delivered to an incorrect or incomplete address provided during checkout.

Delayed or Missing Orders

Delivery may occasionally take longer than expected due to carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

If your package is delayed, please check your tracking information first.

If your order has not arrived within the expected delivery timeframe, please contact our team and we’ll do our best to assist you.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, or your building's reception area before contacting us.

Damaged Orders

We carefully pack every Tazzy order, but packages may occasionally be damaged during transit.

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged package and products.

Our team will review the issue and determine the appropriate next steps.

International Shipping

We may offer shipping to selected international destinations. Shipping availability, costs, and delivery times may vary depending on the destination.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.

International deliveries may also take longer due to customs processing and other factors related to international shipping.

Carrier Delays

Once your package has been handed over to the shipping carrier, delivery is subject to the carrier’s handling and delivery schedules.

While we’ll do our best to assist you, Tazzy is not responsible for delays caused by circumstances outside our control, including severe weather, natural events, carrier disruptions, customs delays, or other unforeseen circumstances.

Questions About Your Order?

We’re here to help. 💗

If you have questions about your shipping, delivery, tracking, or order, please contact our team and we’ll be happy to assist you.

Your Tazzy is on its way. Get ready to glow. ✨